GENERAL CONDITIONS REGARDING
SONY ERICSSON WTA TOUR CHAMPIONSHIPS 2006 TICKET SALES
*The following General Conditions are subject to possible changes. We therefore strongly recommend toupdate and contrast the information through the tournaments web page.
Section 1: Session
Competition days will consist of a single session per day. A ticket will allow the holder to see all of the matches played during the corresponding session. All the matches will be played in the Madrid Arena Stadium.
Section 2:Sales Channels and Means of Payment
The following are the Ticket Sales Channels for the Sony Ericsson WTA Tour Championships:
- SONY ERICSSON WTA TOUR CHAMPIONSHIPS OFFICES, (located at the Casa de Campo Fair Grounds (Recinto Ferial), next to the Pabell�n de Cristal/Crystal Pavilion) from 9:00 AM to 2:00 PM and from 3:00 PM to 6:00 PM, Monday through Thursday and from 9:00 AM to 2:00 PM on Fridays, (with the exception of holidays). Timetable is subject to change as the tournament nears (changes will be listed on the Website). Means of Payment: cash and credit / debit card.
Accesses:
Metro: Lago (line 10) or Alto de Extremadura (line 6).
Buses: Lines 31, 33, 36, 39 and 65 (stops located on Paseo de Extremadura, approximately 100 metres from the main entrance to the Fair Grounds).
Access by Car: Through the entrance to the Recintos Feriales (Fair Grounds) of the Casa de Campo from Avenida de Portugal. For reasons beyond the Organizations control, access to the Fair Grounds may be subject to change.
The organizers recommend using public transport to reach the site where the competition is to be held as parking spaces cannot be guaranteed.
- INTERNET in the section referring to Tickets on the Web page, 24 hours a day. Means of Payment: credit / debit card.
- TELEPHONE, call 902 18 36 47 (902 1 TENIS) from 9:00 AM to 2:00 PM and from 3:00 PM to 6:00 PM, Monday through Thursday and from 9:00 PM to 2:00 PM on Fridays (except holidays). Timetable is subject to change as the tournament nears (changes will be listed on the Website). Means of Payment: credit / debit card.
- BOX OFFICES, sales will begin on November 7, 2006, and, for any particular session, will continue until approximately one hour before the end of that session, or until all tickets for the session have been sold. The ticket booths will open every day during the tournament, from 9:00 AM to 9:00 PM. The Box Offices schedule is subject to change as the tournament nears (possible changes will be listed on the Website)
Tickets should be purchased only at the tournament organization's official, authorised sales points. The Organization of the tournament will not be responsible for tickets acquired outside these authorised ticket channels.
DISCOUNTS: A discount of 10% of the full price will be offered for single tickets for students, seniors (over 65 years of age), minors under 12 years of age, groups (please, check the Web page) and holders of a spanish federated tennis license. In the case of weekly season tickets, a 10% discount will be applied to people holding spanish federated tennis licenses. These discounts will be applied only and exclusively at the Sony Ericsson WTA Tour Championships Offices and the Box Offices (only during the purchase process), and the corresponding document of proof will be required on site.
Discounts are not cumulative.
Disabled Persons: The tickets for disabled persons are exclusively meant for wheelchair users (these persons will not occupy a seat in the Madrid Arena and, for that reason, tickets will have reduced prices). To buy such tickets, please call the ticket sales office (902 18 36 47) or write to the next email address: entradas@tennis-masters-madrid.com
ATTENTION Row 1: For security reasons, the first row of all sections contains a bar which, in the opinion of some spectators, inhibits visibility. As a courtesy offered by the Organisation, some of the first row seats will be sold at a reduced price.
Section
3: Pickup of tickets purchased over the phone or Internet
Tickets purchased over Internet or by phone can be picked up at the offices of the Organization of the tournament until November 6, 2006. Any tickets that have not been picked up at the offices prior to this time will be delivered to the corresponding box office for collection.
Please be aware of the purchasing process. No change or refund are allowed.
In order to collect tickets, either at the offices of the Organization or at the box office, it is necessary that the buyer show his/her National Identity Document (DNI) or Passport, in addition to the reference number provided by the Sony Ericsson WTA Tour Championships at the time of purchase.
In the case that the buyer is not the one to collect the tickets but an authorised person, this person will be required to present a signed authorisation statement as well as the purchase reference and a photocopy of the National Identity Document (DNI) or Passport. Important: No tickets will be given unless the purchaser passport / Identity card (or photocopy) has been shown.
Tickets that have been purchased but not collected during the opening hours of the box offices / offices indicated above will be voided, and no reimbursement will be given to the buyer.
Section
4: Programme changes
Purchase of a ticket for the Sony Ericsson WTA Tour Championships tournament is firm and will be considered final as soon as payment has been made effective. No changes or returns will be accepted.
Duplicate copies of tickets will not be issued under any circumstances. Sony Ericsson WTA Tour Championships is not responsible for possible loss or destruction to tickets.
Sony Ericsson WTA Tour Championships reserves the right to modify scheduling and programming. Any changes will be announced once the competition area has made the information public.
If the beginning of a session is delayed, the ticket holder will have no right to another ticket nor to the return of the money for the ticket purchased.
Section
5: Facilities
Access to the facilities will be granted only to those in possession of a valid ticket. Once this person has left the grounds, he/she will not be allowed to re-enter.
Children under 3 years of age do not need a ticket as long as they do not occupy a seat.
Ticket holders must be aware of and respect all of the security standards stipulated by the organisation when accessing the facilities and in order to remain on the grounds.
Regarding security, all persons entering the grounds must collaborate with security personnel or any other legally authorised person by presenting a valid ticket, accepting an inspection of their belongings, search and confiscation of any unauthorised object. They must obey the instructions and suggestions of authorised personnel at all times.
All persons attending the Sony Ericsson WTA Tour Championships event recognise and accept that their movement within the grounds or in the areas adjacent to the grounds is their responsibility, and they agree to exempt Sony Ericsson WTA Tour Championships, as well as any other relevant entity, from all responsibility regarding any risk, danger or loss, including injury or damage to persons or property, loss of property and any other incident derived from attendance at this tournament.
Section
6: Prohibitions and Limitations
It is strictly prohibited to bring in and show signs, symbols, emblems or slogans that, due to their content or to the circumstances in which they are shown or used could be considered as an act to incite, encourage or lead to violent, xenophobic, racist or terrorist behaviour or as an act to demonstrate a poor sportsmanship-like attitude towards the participants.
It is strictly prohibited to bring in or have, activate or throw within the grounds or courts on which the competitions are to be held or are in progress, of any type of fire arms or any object that could produce similar effects, as well as sparklers, fire-crackers, explosives or, in general, inflammable, smoke-producing, or corrosive products. Entry to the grounds will not be allowed to those persons who try to bring these or similar objects with them.
It is strictly prohibited to bring into or sell, consume or have inside the grounds any type of alcoholic beverages or mind-altering substances, psychotropic drugs, stimulants or similar products.
Cans and/or bottles cannot be taken into the grounds.
Ticket holders who have been sanctioned with a prohibition from entering any sports grounds will not be allowed to enter these grounds until the sanction has been removed.
Section
7: Audiovisual Register
All persons attending the tournament recognise that this is a public act, and they freely and willingly accept that their voices, images and faces may appear on televised or radio broadcasts, either live or recorded, on video, in photographs and in any other media or audiovisual support, either present or future.
Section
8: Failure to comply with these general conditions
Any ticket holders who, due to their conduct or the way in which they acquired their tickets, do not comply with the GENERAL CONDITIONS described in this document will be denied access to the grounds or will be expelled from these grounds, with no right to reimbursement.
Section
9: Information and Personal Data
Madrid Trophy Promotion, S.L. would like to inform you that your personal information will be part of an automatic file called COMPRADORES, owned by Madrid Trophy Promotion, S.L., that will be used to manage your purchases, as well as to send you promotional information of our products and services, through any channel provided by you (e-mail, SMS, phone,...). At the same time, we inform you that your data could be shared with our partners (sponsors), which are clearly identified in our events communications.
All requests for information or all claims, as well as modifications or cancellation of personal data on behalf of the buyer, should be directed in writing to:
Madrid Trophy Promotion, S.L
Ticket Sales Office.
Oficinas SONY ERICSSON WTA TOUR CHAMPIONSHIPS
Recinto Ferial Casa de Campo,
c/ de las Aves s/n
28011 Madrid
SPAIN
and/or to:
entradas@tennis-masters-madrid.com